Player Safety & Wellbeing
Gambling is entertainment — and at bet63, keeping it that way is a shared responsibility. This page explains the tools, limits and support pathways available to every user, alongside guidance on recognising when gambling stops being fun.
Gamble Within Your Means
Set your limits before you start. Stick to them. Gambling should never affect your finances, family or mental health.
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Self-Exclusion
The Foundation
Responsible gambling is not simply a legal requirement for bet63 — it is a core design principle. From the moment you register an account to your very last session, the Platform provides tools and information to help you stay in control of your gambling activity.
For users in cities like Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar, accessing an online betting platform is a mobile-first, often time-pressured experience — a PSL final, a live ICC match, an in-play football bet. The adrenaline of live sports is real, and it is precisely in those high-energy moments that having pre-set limits matters most.
bet63 makes all responsible gambling tools available free of charge to every registered user. No premium tier is required, no approval process is needed — you can set a deposit limit or initiate a self-exclusion directly from your account or by contacting our support team at any time.
Golden Rules
Available Right Now
Every tool below is available to all registered users at no cost. Contact support to activate any tool or set any limit at any time.
Set a maximum PKR deposit amount for any daily, weekly or monthly period. Once your chosen limit is reached, the Platform will not accept further deposits until the period resets. Increasing a deposit limit takes a mandatory cooling-off period before taking effect — decreases apply immediately.
Define the maximum amount you are prepared to lose over a set period. When the threshold is reached, you cannot place further bets until the period ends. This tool is particularly useful for high-tempo live sports sessions where it is easy to lose track of cumulative stakes during a PSL or ICC match.
Set a maximum session duration. bet63 will send you a visible in-platform reminder when your time limit is approaching, and can automatically end your session when it is reached. Regular time-outs are recommended even for users who do not feel they have a problem.
Cap the maximum single bet or per-round stake you can place. This is especially useful for esports bettors and live casino players where rapid repeated betting can accumulate quickly without a per-bet ceiling in place.
Request a temporary pause of 24 hours, 7 days, 30 days or a custom period. During a cooling-off period your account remains open but you cannot log in or place bets. This is a softer alternative to full self-exclusion when you simply need a break without committing to permanent closure.
Request a full self-exclusion for a minimum period (typically 6 months) or permanently. Self-exclusion requests are actioned promptly — usually within 24 hours of a verified request. Once activated, the exclusion cannot be reversed within the specified period. Your account balance will be returned to you following identity verification.
Example Limits
The figures below are illustrative examples only — they are not bet63 defaults or recommendations. Every user's financial situation is different. A responsible limit is one you set yourself, based on disposable income that you can genuinely afford to lose.
Pakistan's cost of living varies significantly between Karachi, Lahore, Islamabad and smaller cities. There is no universal "safe" gambling amount — but any bet placed with money intended for food, rent, education or family obligations is always the wrong bet, regardless of the odds.
Know the Signs
Problem gambling can affect anyone, regardless of income, age or how long they have been gambling. Recognising the early signs — in yourself or in someone you know — is the first and most important step. The following are common indicators that gambling may have crossed from entertainment into harm:
Self-Check
Honestly answering the questions below can help you evaluate your current relationship with gambling. If you answer "yes" to two or more questions, we strongly encourage you to contact support and consider activating account limits or self-exclusion.
⚠️ If you answered "yes" to 2 or more: Please consider activating account limits or self-exclusion on bet63. Contact our support team at [email protected] to discuss your options in complete confidence.
Taking a Break
Self-exclusion is the most powerful responsible gambling tool available. Here is how it works at bet63.
Immediate Effect
Self-exclusion requests are processed promptly — typically within 24 hours of a verified request being received. Access to your account will be suspended and you will be logged out of any active sessions.
Cannot Be Reversed Early
Once a self-exclusion period is active, it cannot be reversed or shortened within the chosen exclusion window. This intentional "cooling-off" structure is designed to protect you from impulsive reversal decisions.
Balance Returned to You
Any real-money balance held in your account at the time of self-exclusion will be returned to you following identity verification and resolution of any open bets. Bonus funds are not returned.
Marketing Stopped Immediately
As soon as self-exclusion is activated, all marketing communications from bet63 — bonus offers, promotional emails, push notifications — are stopped immediately and your contact details are removed from all active marketing lists.
Permanent Exclusion Available
If you feel you need to stop gambling permanently, bet63 offers indefinite self-exclusion. This remains in place until you formally request reinstatement after a minimum waiting period, subject to assessment.
Request via Support Anytime
Self-exclusion can be requested via your account settings or by contacting the bet63 support team 24/7 at [email protected]. English and Urdu assistance is available.
Our Approach
Responsible gambling tools are not an afterthought or a buried settings page at bet63. Limit controls are accessible from the main account menu — reachable in seconds from any live session on mobile or desktop.
Every user must complete KYC age verification. Accounts are restricted from withdrawals until identity is confirmed. Underage registrations are closed immediately on detection, with funds returned to the depositing source.
bet63 support staff are trained to recognise indicators of problem gambling and to handle sensitive responsible gambling conversations with care, empathy and confidentiality — 24/7, in English and Urdu.
bet63 monitors account activity for patterns that may indicate at-risk gambling behaviour — rapid loss increases, sudden stake changes, time-of-day patterns. Users exhibiting concern signals may be proactively contacted by the support team.
Periodic on-screen reminders show how long you have been playing and your net session result. These "reality checks" help you make an informed decision about whether to continue — especially important during fast-paced live events.
bet63 does not send unsolicited bonus offers to users who have set limits or are in a cooling-off period. Promotional communications respect your responsible gambling status at all times.
Getting Help
If you feel that gambling is affecting your life or the lives of people around you, support is available. The organisations listed below are internationally recognised responsible gambling support bodies. bet63 lists them for informational purposes only — listing does not imply affiliation, partnership or endorsement by those organisations of bet63 or online gambling activities.
Gamblers Anonymous
A global fellowship of people who share their experience, strength and hope with each other in order to solve their common problem and help others recover from gambling addiction.
gamblers-anonymous.org — text reference only
GamCare
GamCare is a leading provider of information, advice and support for anyone affected by problem gambling. It operates the National Gambling Helpline and provides free counselling services.
gamcare.org.uk — text reference only
BeGambleAware
BeGambleAware is a registered charity that promotes responsible gambling and provides resources to help people make informed decisions about gambling and seek support when needed.
begambleaware.org — text reference only
bet63 Support Team
For immediate responsible gambling assistance — activating limits, requesting self-exclusion or discussing concerns — contact the bet63 support team directly. Available 24/7, in English and Urdu on request.
Stay In Control
Whether you want to set a limit, read our full terms, or simply learn more about how bet63 works — everything you need is here. Enjoy the Platform within your means, and contact support the moment you need help.
🔞 Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Gambling involves financial risk and may not be lawful in your jurisdiction, including under the Prevention of Gambling Act, 1977 (Pakistan). Please gamble responsibly and within your means. bet63 does not provide legal or medical advice.