Help Centre
Everything you need to know about bet63 — from creating your account and depositing in PKR, to understanding bonus terms, placing cricket and PSL bets, and using our responsible gambling tools. If you cannot find your answer here, our support team is available 24/7.
Creating an account on bet63 is straightforward. Click the registration button on the homepage, fill in your personal details including your name, email address, date of birth and contact number, choose a secure password, and agree to the Terms and Conditions. You must be at least 18 years old — or the higher minimum age required by the operator's license jurisdiction — to register. Once submitted, you will receive a verification email to activate your account.
The minimum age to register and use bet63 is 18 years, or the higher minimum age required by the operator's license jurisdiction. Age verification is mandatory for all users and is conducted as part of the KYC process. Providing a false date of birth during registration is a serious breach of our Terms and Conditions and will result in immediate account closure.
KYC verification on bet63 requires a government-issued identity document — your Pakistani CNIC (Computerised National Identity Card) is the standard accepted document. You may also be asked to provide proof of your current address, such as a utility bill or bank statement dated within the past three months. In some cases, source-of-funds documentation may also be requested. Verification is required before withdrawals are processed.
No. bet63 strictly allows only one account per individual. Operating duplicate accounts is a serious breach of our Terms and Conditions and may result in all associated accounts being permanently closed and funds forfeited. If you have lost access to your account, please contact support at [email protected] rather than registering a new one.
To reset your password, click the 'Forgot password?' link on the login page and enter the email address associated with your bet63 account. You will receive a password reset link by email. If you do not receive the email within a few minutes, check your spam or junk folder. For further assistance, contact our support team at [email protected].
bet63 is an English-language platform oriented toward the Pakistan market, covering cricket, PSL, live sports, esports, live dealer casino and slots with PKR account display. However, online gambling is subject to legal restrictions in Pakistan, including the Prevention of Gambling Act, 1977. bet63 does not claim government authorisation in Pakistan. Users are solely responsible for determining whether use of the Platform is lawful in their jurisdiction.
To deposit on bet63, log in to your account and navigate to the Deposit section. Select your preferred payment method, enter the amount in PKR and follow the on-screen instructions to complete the transaction. Familiar Pakistani payment references — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are referenced for local context. These names do not imply that those institutions endorse gambling. Actual available payment methods are displayed at the time of deposit.
Minimum deposit thresholds on bet63 vary by payment method and are displayed clearly on the deposit page at the time of your transaction. There is no single universal minimum across all methods. We recommend checking the deposit page for the most current limits applicable to your chosen method before initiating a transaction.
Withdrawal processing times on bet63 vary depending on the payment method selected and whether your account has completed KYC verification. Verified accounts generally experience faster processing. All withdrawal requests are subject to standard identity and AML checks. Specific processing timelines are displayed during the withdrawal flow. Unverified accounts will not have withdrawals processed until KYC is complete.
bet63 does not charge processing fees for standard deposits or withdrawals except where explicitly stated during the transaction. However, third-party payment providers may apply their own transaction fees or currency conversion charges, for which bet63 is not responsible. We recommend reviewing your chosen payment provider's fee schedule before initiating large transactions.
As a general rule, bet63 processes withdrawals via the same method used for the corresponding deposit. This is a standard anti-money-laundering procedure. Withdrawing to a different payment method may be possible in certain circumstances but will require additional identity verification and written approval from the bet63 support team before the request is processed.
Withdrawals may be delayed or placed on hold for several reasons: your KYC verification may be incomplete; there may be active bonus wagering requirements attached to your balance; the transaction may be undergoing a routine AML or fraud check; or additional documentation may have been requested. Contact support at [email protected] with your account details and the team will investigate promptly.
bet63 offers betting markets across a wide range of sports. Cricket is a primary focus — including international Test matches, ODIs, T20s, PSL fixtures and ICC tournaments. Football, UFC and other combat sports, tennis and esports are also available. Live in-play betting is supported for most major events, letting you bet on matches as they unfold, whether it is a PSL final in Lahore or a major esports tournament.
Live in-play betting on bet63 lets you place wagers on sporting events as they are happening. Odds update in real time based on match conditions and are subject to brief suspension during key moments — such as wickets falling or goals being scored — while the system recalibrates. Markets available during live play may differ from pre-match markets. A reliable internet connection is recommended for the best live betting experience on mobile.
bet63's casino section includes live dealer games — such as live roulette, live baccarat and live blackjack with real dealers streaming in real time — as well as a wide range of online slots, crash games, instant-win titles and virtual table games. Game libraries are powered by established third-party software providers and are accessible on both mobile and desktop without any app download required.
bet63's slot and instant game outcomes are determined by certified random number generators (RNG) provided by third-party game studios. Live dealer outcomes are governed by physical dealing procedures overseen by trained live dealers. bet63 requires suppliers to maintain independent testing certification. You can typically find RTP (Return to Player) information within each game's paytable or information panel.
bet63 is built as a mobile-first, browser-based platform, meaning the full site is optimised for use on smartphones and tablets without the need to download a dedicated app. You can access all sportsbook, live casino, slots and account management features directly through your mobile browser. The platform is designed to run smoothly on both Android and iOS devices from Karachi, Lahore, Islamabad and beyond.
Welcome bonus offers on bet63 are available to newly registered users who meet the eligibility criteria published alongside each promotion. To claim, register an account, make a qualifying deposit and follow any opt-in steps required by the specific offer. Welcome bonuses are subject to promotion-specific wagering requirements, minimum deposit amounts and expiry periods. Always read the full promotion terms before claiming any offer.
A wagering requirement (also called a rollover or playthrough) is the total amount you must bet before bonus funds or winnings derived from bonus funds can be withdrawn. For example, a 10x wagering requirement on a PKR 1,000 bonus means you must place total bets of PKR 10,000 before withdrawal is permitted. Different game types contribute to the wagering total at different rates — check the specific promotion terms for the contribution table.
Yes. All bonus offers on bet63 carry an expiry date or period, within which wagering requirements must be met and any qualifying activity completed. Unclaimed or unused bonus funds that have not been activated within the stated timeframe will be forfeited automatically. Expiry windows vary by promotion and are specified in the individual promotion terms. Check your active bonus status in your account at any time.
Not all games contribute equally to bonus wagering requirements. Slots typically contribute 100%, while live dealer games, table games and certain other products may contribute at a reduced rate — for example 10% or less. Some promotions may restrict eligible games entirely. The game contribution table for each bonus is detailed in its specific promotion terms. Playing excluded games while a bonus is active may result in forfeiture of the bonus.
bet63 uses SSL/TLS encryption for all data transmitted between your device and the Platform. Sensitive account and payment data is stored encrypted at rest. Access to user data is restricted internally on a need-to-know basis. bet63 does not sell your personal data to third parties. Full details of how your data is collected, stored and used are set out in our Privacy Policy.
bet63 provides the following responsible gambling tools free of charge to all registered users: deposit limits (daily, weekly, monthly), loss limits, session time limits, wager/stake limits, cooling-off periods and full self-exclusion. All tools can be activated via your account settings or by contacting support. Responsible gambling resources such as GamCare and BeGambleAware are referenced on our Responsible Gambling page.
To self-exclude from bet63, contact our support team at [email protected] and request self-exclusion, specifying your desired exclusion period (minimum typically 6 months, or permanent). The request is processed promptly — usually within 24 hours. Once active, self-exclusion cannot be reversed within the exclusion period. All marketing communications to your account will be stopped immediately upon activation.
If you believe gambling is negatively affecting your finances, relationships or wellbeing, contact bet63 support at [email protected] to activate self-exclusion, deposit limits or a cooling-off period. You can also reach out to internationally recognised support organisations such as GamCare (gamcare.org.uk) and BeGambleAware (begambleaware.org) — text references only. These organisations offer free, confidential support. You are not alone, and seeking help is the right step.
bet63 customer support is available 24/7. The primary contact method is email at [email protected]. Support is provided primarily in English, with Urdu assistance available on request. For responsible gambling requests — including self-exclusion, limit adjustments or account closure — please email with your account username and a clear description of your request. The team aims to respond to all queries promptly.
Response language: English (primary) | Urdu available on request
Why bet63
bet63 is built for Pakistani mobile users. The entire platform — live cricket betting, PSL odds, in-play markets, live casino and slots — runs smoothly in your browser from any Android or iOS device, no app download needed.
From international T20s and ICC World Cups to the PSL season, bet63 covers the cricket markets Pakistani fans care about most. Live in-play, match winner, top batsman and dozens of other markets are all available.
Every account on bet63 has access to free deposit limits, loss limits, session time controls, cooling-off periods and self-exclusion. These tools are accessible directly from your account settings — no waiting, no hidden menus.
bet63's live casino section streams real-time roulette, baccarat, blackjack and more. Professional dealers, high-quality streams and multiple table limits are available 24/7 — directly through your mobile browser.
Account balances on bet63 are displayed in Pakistani Rupees (PKR), making it straightforward to track your deposits, bets and winnings without manual currency conversion. Familiar and transparent for users across Karachi, Lahore, Islamabad and beyond.
bet63's support team is available around the clock, providing assistance in English as the primary language with Urdu available on request. Whether you have a question about a bet, a KYC query or a responsible gambling request, help is always one email away.
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Visit the homepage to explore live sports, cricket and casino, or read our full Terms, Privacy Policy or Responsible Gambling guide.
🔞 Adults 18+ only — or the higher minimum required by the operator/license jurisdiction. Please gamble responsibly and within your means.