bet63 Privacy Policy

bet63 ("we", "us", "our", "the Platform") is committed to protecting and respecting the privacy of every user who accesses or uses https://bet63.cam ("the Site"). This Privacy Policy sets out the basis on which personal data we collect from you, or that you provide to us, will be processed.

This Privacy Policy applies to all users of the bet63 Platform, including registered account holders and visitors who browse the Site without registering. It covers personal data collected through the Site, via our customer support channels and through our marketing communications.

bet63 is an English-language online betting and casino platform oriented toward users in the Pakistan market. Our Platform covers cricket, PSL, ICC tournaments, live sports, esports, live dealer casino, slots and instant games — with account balances displayed in Pakistani Rupees (PKR). The data practices described in this Policy apply across all Platform services.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

bet63 may collect the following categories of Personal Data from users:

3.1 Identity & Registration Data

• Full name, username, date of birth, gender
• Government-issued identification document details (for KYC purposes)
• Proof of residential address

3.2 Contact Data

• Email address
• Mobile telephone number
• Correspondence address (city, province, country)

3.3 Financial Data

• Deposit and withdrawal transaction records (amounts in PKR and originating payment method)
• Payment method references (e.g., mobile wallet identifiers associated with familiar Pakistani services such as Easypaisa or JazzCash — for transaction context only; we do not store complete wallet credentials)
• Account balance history

3.4 Betting & Gaming Activity Data

• Wager history, bet amounts, outcomes and winnings
• Game session durations and stake patterns
• Responsible gambling tool settings (deposit limits, session limits, self-exclusion status)

3.5 Technical & Device Data

• IP address, browser type, operating system, device model
• Unique device identifiers
• Access timestamps, pages visited, referral URLs

3.6 Communication Data

• Contents of support chat transcripts and email correspondence
• Marketing preference settings and communication opt-in/opt-out records

bet63 collects Personal Data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or submitting responsible gambling requests.
• Automated Technical Collection: Data collected automatically through cookies, web beacons, log files and similar tracking technologies when you access or use the Site.
• Third-Party Sources: Identity verification and fraud prevention data from KYC/AML service providers; payment transaction data from payment processing partners; and analytical data from analytics service providers.
• Publicly Available Sources: Where necessary for fraud prevention or compliance purposes, bet63 may reference publicly available databases or records.

Where applicable data protection law requires a legal basis for processing Personal Data, bet63 relies on the following grounds:

bet63 uses the Personal Data we collect for the following purposes:

• Account Management: To register, verify, maintain and administer your bet63 account, including PKR balance management and transaction processing.
• Platform Services: To provide betting markets, live casino, slot games and esports products; to process deposits, withdrawals and bonuses; and to send transactional notifications.
• Identity & Age Verification: To conduct KYC checks and confirm that you meet the minimum age requirement (18+ or higher where required by the operator's license jurisdiction).
• Fraud Prevention & Security: To detect, investigate and prevent fraudulent activity, money laundering, identity theft, bonus abuse and other prohibited activities.
• Responsible Gambling: To monitor gameplay patterns that may indicate problem gambling, administer self-exclusion requests, and enforce deposit, loss and session limits as set by you or as required by applicable policy.
• Customer Support: To respond to your queries, complaints and requests in English (and Urdu on request) via our support channels.
• Legal Compliance: To comply with applicable laws, regulations and lawful requests from regulatory or law enforcement authorities.
• Analytics & Improvement: To understand how the Platform is used, identify technical issues and improve user experience for Pakistani users across mobile and desktop environments.
• Marketing: To send promotional offers, bonus notifications and platform updates — only where you have opted in and in accordance with your communication preferences. You may opt out at any time.

bet63 does not sell, rent or trade your Personal Data to third parties for their own marketing purposes. We may share Personal Data with the following categories of recipients, strictly as necessary and subject to appropriate contractual safeguards:

• Identity & KYC Verification Providers: Third-party service providers that assist with identity verification, age checks and AML screening.
• Payment Processing Partners: Payment service providers facilitating deposits and withdrawals. Payment provider names familiar in Pakistan (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are referenced for contextual familiarity only; actual payment processing arrangements may involve other international providers.
• Game Content Providers: Third-party casino game and sportsbook software suppliers who may receive technical session data necessary to operate their games on the Platform.
• Analytics & Technology Providers: Providers of website analytics, hosting, cybersecurity and IT infrastructure services.
• Legal & Regulatory Authorities: Where required by applicable law, court order or legitimate request from a competent regulatory or law enforcement authority, bet63 may disclose Personal Data without prior notice to you.
• Business Transfers: In the event of a merger, acquisition, restructuring or sale of all or part of bet63's business, Personal Data may be transferred as part of that transaction, subject to equivalent privacy protections.

All third-party recipients of Personal Data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for purposes beyond those for which it was shared.

bet63 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. The categories of cookies we use are as follows:

You may manage your cookie preferences through your browser settings. Blocking all cookies may prevent certain Platform features from functioning correctly. Where consent is required for non-essential cookies, you will be presented with a cookie preference option upon first visiting the Site.

bet63 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:

• Account Data: Retained for the duration of your account's active status and for a minimum of five (5) years following account closure, in order to comply with AML, fraud prevention and legal obligations.
• KYC Documents: Retained for the period required by applicable AML regulations — typically a minimum of five (5) years from the date of the last transaction or account closure, whichever is later.
• Transaction Records: Retained for a minimum of five (5) years in accordance with financial record-keeping requirements.
• Support Communications: Retained for up to three (3) years following resolution of the relevant query, unless a longer period is required for legal proceedings.
• Marketing Data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymised within a reasonable period.
• Technical Logs: Typically retained for up to twelve (12) months for security and operational purposes.

Where Personal Data is no longer required, it is securely deleted, anonymised or aggregated so that it can no longer identify you.

bet63 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform
• Encrypted storage of sensitive account and payment data at rest
• Two-factor authentication options for account access
• Role-based access controls limiting internal staff access to Personal Data on a need-to-know basis
• Regular security assessments and vulnerability testing
• Incident response procedures for detecting, reporting and addressing data security incidents

While bet63 takes all reasonable precautions, no method of electronic transmission or storage is completely secure. You should protect your own account credentials and notify bet63 immediately if you believe your account has been compromised.

bet63 operates internationally and may transfer your Personal Data to countries outside your country of residence — including to countries that may have different data protection laws to those in your jurisdiction. Where such transfers occur, bet63 implements appropriate safeguards to ensure that your Personal Data continues to receive an adequate level of protection, including:

• Standard contractual clauses (SCCs) approved by applicable data protection authorities;
• Data processing agreements with all third-party recipients of Personal Data; and
• Transfers only to jurisdictions that offer an adequate level of data protection, or where specific contractual protections are in place.

By using bet63, you acknowledge and consent to the transfer of your Personal Data to international servers and third-party service providers as described in this Policy, subject to the safeguards outlined above.

Depending on the data protection laws applicable to your use of the Platform, you may have some or all of the following rights in relation to your Personal Data:

To exercise any of these rights, contact our support team at [email protected]. We will respond to verified requests within a reasonable timeframe (typically 30 days). Some rights may be limited where compliance would interfere with our legal obligations or the rights of other individuals.

bet63 is strictly an adults-only platform. The Platform is not intended for use by individuals under the age of 18, or the higher minimum age required by the operator's license jurisdiction. bet63 does not knowingly collect Personal Data from minors.

If you believe that a minor has registered on the Platform or provided Personal Data to bet63, please contact us immediately at [email protected]. We will investigate and delete any Personal Data belonging to a minor upon verification.

bet63 reserves the right to update this Privacy Policy at any time. Material changes to data collection practices, processing purposes or user rights will be communicated to registered users via email notification or a prominent notice on the Platform prior to the change taking effect.

The effective date shown at the top of this page will be updated to reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

If you do not accept the revised Privacy Policy, please discontinue use of the Platform and contact support to request account closure.

If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data, please contact bet63 through the following channel:

You may also wish to review our Terms & Conditions and Responsible Gambling pages for related policies governing your use of the bet63 Platform.